WhatsApp Appointment Booking for Clinics: India 2026
A 2026 deep-research playbook for running outpatient clinic appointments on the WhatsApp Business API in India - self-serve booking via WhatsApp Flows, a multi-touch reminder cadence (T-24h Confirm/Reschedule/Cancel + T-2h prep nudge) to cut no-shows, no-show recovery, waitlist fill, post-visit report delivery and clinical recall. For OPD clinics, polyclinics, diagnostic labs and dental, derma and physio practices. Includes comparison tables, honest per-message cost math, and DPDP data-minimisation guidance. Hard carve-out: the bot schedules and reminds only - it never triages, diagnoses or gives medical advice; clinical and urgent messages route to staff and emergencies are directed to the local emergency number. RichAutomate pricing exact: Rs 0 platform/setup/monthly, Client Pay Rs 0.10 per message with Meta billed direct, SaaS Pay Rs 1.20 marketing / Rs 0.30 utility, 14-day free trial plus 100 credits. No-show percentages illustrative; verify DPDP, the Clinical Establishments Act and Meta rates as of 2026.