RichAutomate lets you connect your own Telegram bot from BotFather and run it next to WhatsApp: a separate Telegram inbox, subscribers with tags and /stop opt-out, scheduled broadcasts, keyword, welcome and away auto-replies, and posting to your channels and groups. It is included in the Pro plan (₹899/month) and above, with no per-message fee from us on Telegram.
Your Telegram bot becomes a second channel run by the same team and the same tool as your WhatsApp number. People who start your bot become subscribers; you tag them, greet them, answer them automatically, broadcast to them on a schedule and post to your channels — and anyone can leave with /stop.
Open @BotFather in Telegram, send /newbot, pick a name and a username ending in “bot”. BotFather replies with your bot token.
In RichAutomate, open Telegram settings and paste the token. We connect the bot and start receiving its messages — no server or code on your side.
Every chat with your bot lands in a dedicated Telegram inbox. Reply by hand, let auto-replies answer, or broadcast to tagged subscribers.
Step-by-step walkthrough and troubleshooting: How to connect a Telegram bot.
Telegram chats get their own inbox, so your team never mixes them up with WhatsApp conversations.
Everyone who starts your bot becomes a subscriber you can tag. Sending /stop opts them out of broadcasts.
Send text, photos, documents and buttons to all subscribers or a tag — paced to stay inside Telegram’s rate limits.
Write the broadcast now and pick the date and time; it goes out on its own.
Greet new subscribers, answer common keywords instantly and reply outside working hours.
Turn on AI replies when you want the bot to answer free-text questions; switch it off any time.
Post to Telegram channels and groups where your bot is an admin, straight from the dashboard.
See subscriber growth, opt-outs and how each broadcast performed.
Most Indian customers live on WhatsApp; many communities, students and traders also follow Telegram. Instead of paying for a second tool and training your team twice, run both from RichAutomate. Each channel keeps its own inbox and rules, and your team logs in once.
| Use it for | Telegram | |
|---|---|---|
| Reach customers by phone number | Yes (templates) | No — they start your bot |
| Communities & channels | Limited | Channels & groups |
| Per-message fee from us | Per message | None |
| Opt-out | STOP keywords | /stop |
Batch-wise broadcasts of notes, test schedules and results; keyword replies for “timetable” or “fees”; tags per batch.
Coaching playbookGrow a subscriber list from your bot, post to your channel and welcome every new member automatically.
How auto-replies workCustomers who opt in on Telegram get dispatch and offer updates there; everyone else stays on WhatsApp.
Broadcast best practicePost research notes and market updates to subscribers who asked for them, with tags per product.
SEBI messaging rulesCompliance note. Message only people who started your bot or joined your channel, and honour /stop. No unsolicited messaging. Investment advice and research in India is regulated by SEBI — only SEBI-registered investment advisers and research analysts may give it, and tips or assured-return claims to subscribers can breach SEBI rules. You are responsible for the content you send.
No per-message fee from us on Telegram. WhatsApp messages are billed per message as usual. Prices GST-inclusive — see the full pricing page.
It means letting a Telegram bot handle the repetitive work: greeting new subscribers, answering common questions by keyword, sending broadcasts and posting to channels. With RichAutomate you connect your own BotFather bot and manage all of it from the same dashboard you use for WhatsApp.
Telegram is included in the Pro plan (₹899/month) with 1 bot, White-label (₹1,199/month) with 3 bots, and Custom plans. It is not part of Starter.
No. RichAutomate adds no per-message fee on Telegram messages. Your plan price covers it. WhatsApp messages are still billed per message as shown on the pricing page.
No. Telegram does not let bots start conversations — a person must message your bot or add it to a group first. That makes Telegram lists opt-in by design, and anyone can send /stop to leave your broadcasts.
Telegram publishes rate limits for bots, and RichAutomate paces broadcasts to stay inside them. The bigger risk is content: send only what subscribers asked for, and respect /stop. Unsolicited or misleading messages can still get a bot reported.
Yes — that is the point. WhatsApp and Telegram run in the same account, each with its own inbox, so one team can handle customers on both without switching tools.
14-day free trial · Telegram included in Pro and above