Troubleshooting
RichAutomate has published 8 guides on Troubleshooting for Indian businesses running the WhatsApp Business API. Every one covers the India specifics — Meta's per-message rates in rupees, DPDP Act consent, GST on platform fees, and what actually gets approved by Meta review.
Newest first. Browse all topics or the full WhatsApp Business blog.
WhatsApp Chatbot Not Replying? Flow Trigger Fixes 2026
Chatbot ignoring messages? Most flow triggers match the whole message, not part of it — plus the open run that blocks every trigger. Diagnose each cause.
WhatsApp Campaign Stuck at QUEUED or PROCESSING 2026
Campaign says COMPLETED but only 60% went out? COMPLETED means no rows left queued — not that everyone received it. How to read each campaign state.
WhatsApp API Invalid Phone Number: Fix It India 2026
The digits looked fine but the send failed? Validation proves a number is plausible — only a send proves anyone is there. Four recipient states, decoded.
WhatsApp Template Parameter Mismatch: Fix It India 2026
Template approved but the send still fails? Parameters match by position, not by name — and one empty value shifts every placeholder after it.
WhatsApp API Media Upload Failed: Fix It India 2026
Media never arrives, or inbound images break? Three separate paths fail identically. Upload ids, public links and the handle that expires in an hour.
WhatsApp Webhook Not Receiving Messages: Fix India 2026
Webhook verified but zero events? Verifying the URL is not subscribing the account. The five checkpoints an inbound WhatsApp event must survive.
WhatsApp API Not Sending? Account-Level Blocks India 2026
Every send failing at once is an account-level block, not a message problem. 131042, 190, 133010 and the health-status trap that hides them.
WhatsApp Message Not Delivered? India 2026 Troubleshooting
13-branch decision tree for sent-but-not-delivered WhatsApp messages — error codes 131049/131047 mapped to fixes; cohort cut undelivered 11% to 2.8%.
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