Troubleshooting
RichAutomate has published 14 guides on Troubleshooting for Indian businesses running the WhatsApp Business API. Every one covers the India specifics — Meta's per-message rates in rupees, DPDP Act consent, GST on platform fees, and what actually gets approved by Meta review.
Newest first. Browse all topics or the full WhatsApp Business blog.
CoEx Gate Evaluation Missing? WhatsApp Coexistence Fix 2026
Seeing "Selected business CoEx gate evaluation is missing" or no coexistence option? Meta changed the 2026 flow. What each error means and how to fix it.
WhatsApp API Unsettled Payment: Fix Blocked Sends 2026
WhatsApp API error 131042 means an unsettled Meta payment blocking all sends. Fix the card in WhatsApp Manager Billing to resume sending fast.
WhatsApp Catalog Sync Errors & Fixes (India 2026)
Products not showing in WhatsApp chat? Fix catalog sync stuck, rejected images, #100 errors, currency mismatch and unlinked WABA in this 2026 guide.
WhatsApp Number Ineligible for Coexistence? 2026 Fix
Number showing 'ineligible' during WhatsApp Coexistence registration? Meta's real eligibility rules and the step-by-step fix order that works in 2026.
WhatsApp Status Stuck on Sent Not Delivered: India 2026
Message shows sent but never delivered on WhatsApp Business API? That is a status webhook failure, not a delivery failure. Six causes and a 10-minute fix.
WhatsApp Error 131049, 131026, 131047: Meta Fixes (2026)
131049 = Meta's per-user marketing limit (wait 24h), 131026 = undeliverable, 131047 = 24h window closed, send a template. Every code, cause and fix.
WhatsApp Chatbot Not Replying? Flow Trigger Fixes 2026
Chatbot ignoring messages? Most flow triggers match the whole message, not part of it — plus the open run that blocks every trigger. Diagnose each cause.
WhatsApp Campaign Stuck at QUEUED or PROCESSING 2026
Campaign says COMPLETED but only 60% went out? COMPLETED means no rows left queued — not that everyone received it. How to read each campaign state.
WhatsApp API Invalid Phone Number: Fix It India 2026
The digits looked fine but the send failed? Validation proves a number is plausible — only a send proves anyone is there. Four recipient states, decoded.
WhatsApp Template Error 132000: Parameter Mismatch Fix 2026
Meta error #132000 means your send's parameter count or order doesn't match the approved template. Params are positional: one empty value shifts every slot.
WhatsApp Media Upload Error? 3 Failure Paths + Fixes 2026
WhatsApp media upload error on the Cloud API? Check messaging_product and the file's Content-Type first, then fix link sends and broken inbound images.
WhatsApp Webhook Not Receiving Messages: Fix India 2026
Webhook verified but zero events? Verifying the URL is not subscribing the account. The five checkpoints an inbound WhatsApp event must survive.
WhatsApp API Not Sending? Account-Level Blocks India 2026
Every send failing at once is an account-level block, not a message problem. 131042, 190, 133010 and the health-status trap that hides them.
WhatsApp Message Not Delivered? India 2026 Troubleshooting
13-branch decision tree for sent-but-not-delivered WhatsApp messages — error codes 131049/131047 mapped to fixes; cohort cut undelivered 11% to 2.8%.
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