The best Cunnekt alternative in India is a WhatsApp platform billed month to month, with GST already in the price and Meta's charges billed to you directly. Cunnekt starts at ₹1,199 a month plus GST, paid six months at a time, while RichAutomate starts at ₹499 a month with GST included, charges a flat ₹0.10 per message and turns the plan fee into wallet credit.
All Cunnekt figures below come from Cunnekt's public pricing page, checked on 12 Nov 2026. Plans change, so confirm on their site before you buy. RichAutomate figures come from our own WhatsApp Business API pricing page. Where we add GST to Cunnekt's prices, we use the standard 18% rate.
Cunnekt pricing in 2026: half-yearly or yearly, GST extra
Cunnekt is an Indian WhatsApp Business API platform. It sells three plans, and the pricing page shows two ways to pay: half-yearly, or yearly with a 10% discount. There is no monthly option on the page, and every price is shown before GST.
| Cunnekt plan | Per month, before GST | Half-yearly payment | Yearly payment, 10% off | Users |
|---|---|---|---|---|
| Lite | ₹1,199 | ₹7,194 | ₹12,950 | 3 |
| Professional | ₹1,999 | ₹11,994 | ₹21,590 | 5, with custom permissions |
| Premium | ₹2,999 | ₹17,994 | ₹32,390 | 5, with custom permissions |
- Free replies: every plan includes 1,000 free service conversation replies a month. After that, the page says applicable charges apply.
- Listed message rates for India: service replies ₹0.14, utility ₹0.14 and marketing ₹0.96.
- How messages are paid: conversation fees are prepaid into a Cunnekt wallet, and the page says subscription fees apply separately.
- Add-ons: extra user ₹499 a month, chatbot ₹749 a month on Premium, IVR ₹1,999 a month, and an AI agent from ₹999 a month billed annually, per the FAQ.
The page lists its message rates as one figure each. It does not split them into Meta's own charge and Cunnekt's share, so compare them with Meta's current rate card before you plan a broadcast budget. Our guide to WhatsApp Business API pricing in India shows Meta's rates for each category.
Another option many Indian teams check is CampaignHQ, covered in our CampaignHQ alternative guide.
RichAutomate pricing: INR, GST included, pay per message
RichAutomate is built for WhatsApp first. You pay a small plan fee in rupees, that fee comes back as wallet credit, and the platform charges a flat ₹0.10 per message. Meta bills its message charges to you directly on your own payment method, which is how Client Pay billing works. Replies inside the 24-hour customer service window carry no Meta charge.
| RichAutomate | What you pay |
|---|---|
| Starter plan | ₹499 per month, GST included |
| Pro plan | ₹899 per month, GST included |
| White-label plan | ₹1,199 per month, GST included |
| Platform fee | ₹0.10 per message |
| Meta charges | Billed by Meta to you directly, no markup |
| Plan fee | Returned as wallet credit |
| Extra seat | ₹199 per month |
| Extra number | ₹399 per month |
| Setup | ₹0, 7-day trial with 100 free credits, no card |
Want to see your own month before comparing? Enter your volumes in the WhatsApp API cost calculator.
Cunnekt vs RichAutomate: what six months and a year cost
Because Cunnekt bills at least six months at a time, compare whole terms. The table matches Cunnekt Lite, which includes three users, with RichAutomate Starter plus two extra seats, and assumes 4,000 messages a month.
| Three users, 4,000 messages a month | Cunnekt Lite | RichAutomate Starter |
|---|---|---|
| Plan and seats a month | ₹1,199 plus GST | ₹499 plus 2 x ₹199 = ₹897, GST included |
| Shortest term you can pay for | Six months | One month |
| Six months, GST included | About ₹8,489 | ₹5,382 |
| One year, GST included | About ₹15,281 on the yearly plan | ₹10,764 |
| Message fees | Prepaid into a Cunnekt wallet at listed rates | ₹400 a month at ₹0.10 each, covered by the ₹499 plan credit |
| Meta charges | Inside the listed rates, split not shown | Billed by Meta to you directly |
Here is how the figures work. Cunnekt Lite is ₹7,194 for six months before GST, and 18% GST takes it to about ₹8,489. The yearly plan is ₹12,950 before GST, or about ₹15,281 after it. On RichAutomate you pay ₹897 a month, so ₹5,382 for six months and ₹10,764 for a year. The ₹499 plan fee comes back as wallet credit, and 4,000 messages at ₹0.10 cost ₹400, so the credit covers the platform fee in full.
Get the India 2026 WhatsApp BSP price comparison
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Bigger teams see a wider gap. Cunnekt Professional is ₹1,999 a month before GST for five users, about ₹2,359 with GST, or about ₹14,153 for six months. RichAutomate Starter with four extra seats is ₹499 plus ₹796, which is ₹1,295 a month with GST included, or ₹7,770 for six months. Each further user costs ₹499 a month on Cunnekt and ₹199 on RichAutomate.
Cash flow matters too. Paying six months up front ties up money a small shop could spend on stock or ads, and if the channel does not work out you have already paid for the term. On RichAutomate you can stay on Starter in a quiet month and move up when volume picks up. To test it on your own number first, start a free 7-day trial with 100 credits and no card.
Chatbots and AI are the other lines to price. Cunnekt sells its chatbot as a ₹749 add-on on Premium and an AI agent from ₹999 a month billed annually. RichAutomate includes a visual chatbot builder on every plan. Before you pay for AI replies anywhere, read our WhatsApp AI agent and chatbot pricing guide.
Where Cunnekt is the better choice
Cunnekt is a capable Indian platform, and some businesses should pick it:
- Voice and WhatsApp together: the IVR add-on at ₹1,999 a month suits teams that also take customer calls.
- Bundled service replies: 1,000 free service conversation replies a month are included in every plan.
- Done-for-you setup: consultation and custom implementation help teams that want the vendor to build flows for them.
- Yearly budgeting: businesses that prefer one payment a year get 10% off on the yearly plans.
Where RichAutomate is the better choice
RichAutomate fits better for small and growing Indian teams. The monthly fee is lower, GST is already included, and you pay one month at a time. The plan fee comes back as wallet credit, every message costs the same ₹0.10 platform fee, and Meta bills you directly, so you see Meta's own invoice with nothing added on top.
You get WhatsApp broadcasts with template management, a visual chatbot builder and a shared WhatsApp team inbox on every plan, with extra seats at ₹199 a month.
How to switch from Cunnekt to RichAutomate
- Check when your Cunnekt half-yearly or yearly term ends, and what is left in your Cunnekt wallet.
- List your templates, chatbot flows and saved replies.
- Create a RichAutomate account and start the free trial.
- Disconnect your WhatsApp number from Cunnekt, then connect it to RichAutomate through Meta's embedded signup. The number stays in your own Meta business.
- Recreate your templates, rebuild your flows and invite your team to the shared inbox.
If you want a hand planning the move around your term end date, book a free demo and we will walk through it with you.
Which one should you pick?
Pick Cunnekt if you want IVR next to WhatsApp, prefer a vendor to build your setup, and are happy to pay six or twelve months ahead. Pick RichAutomate if you want to pay monthly with GST included, keep seats cheap and have Meta bill you directly. Still comparing? See our WhatsApp Business API alternatives roundup, the best WhatsApp chatbot builders in India and the Kommo alternative guide.