Chatbot · UAE

WhatsApp chatbot for businesses in the UAE

Build a WhatsApp chatbot with drag and drop, no coding, that answers your customers in Arabic or English around the clock. It qualifies leads, takes bookings and answers common questions, then hands the chat to a person when needed.

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What the chatbot does for your business

No-code flow builder

Messages, buttons, lists, questions and conditions in one visual editor. Edit and publish instantly.

Arabic and English replies

Write each message in your customers' language, or offer a language choice in the first message.

Handover to a person

When a customer asks for a person, the chat moves to the shared inbox with its full history.

Keyword auto-replies

Welcome messages, out-of-hours replies and instant answers when specific words arrive.

AI agent

Add an AI agent that answers from your business information alongside fixed flows.

Forms inside WhatsApp

WhatsApp Flows collect name, date and details without leaving the chat.

Examples from the UAE market

Real estate

The bot asks area, budget and unit type, then sends the qualified lead to the right agent.

Clinics

Book the appointment, choose the doctor and send a reminder before the visit, without waiting on the phone.

Restaurants

Table bookings, menu and orders straight from the chat.

E-commerce

Order status, return policy and common questions answered instantly.

Launch the bot in 4 steps

1
Connect your WhatsApp number
Register and connect your business number on the official Meta Cloud API.
2
Draw the flow
Add the welcome message, buttons and questions in the flow builder.
3
Add a fallback
Decide what happens on an unexpected question: a clarifying message or a handover to staff.
4
Switch on and improve
Go live, watch conversations and refine the flow from real customer questions.

Full costs on WhatsApp API pricing in AED. Want campaigns too? Read about bulk WhatsApp messaging in the UAE.

Frequently asked questions

Do I need a developer to build a WhatsApp chatbot?

No. The flow builder is drag and drop: add messages, buttons, questions and conditions, connect them, and switch the bot on for your number.

Can the chatbot reply in Arabic?

Yes. You write every message and button in Arabic, English or both, and can start by asking the customer which language they prefer.

How much does a WhatsApp chatbot cost in the UAE?

RichAutomate charges AED 0.0073 per message and AED 0.0147 per 24-hour conversation window, plus your monthly plan. Meta's own charges, if any, are billed to your card at cost. See the AED pricing page for the full breakdown.

What happens when the bot does not understand a question?

You add a fallback path that sends a clarifying message or hands the chat straight to a person in the shared inbox, so no customer is left without a reply.

Can the bot collect customer details?

Yes, through questions inside the chat or WhatsApp Flows forms that open inside WhatsApp, and the answers are saved to the contact.