WhatsApp Business API for Dubai and UAE businesses
RichAutomate gives UAE businesses the official WhatsApp Business API with plans from AED 33/month and Meta's message rates billed to your own card at cost. Send campaigns, run Arabic and English chatbots, and share one inbox across your team.
What UAE businesses use it for
Bulk campaigns with approved templates
Offers, launches and seasonal sales (Ramadan, White Friday, Dubai Shopping Festival) to opted-in customers, with delivery and read tracking.
Arabic and English chatbots
Qualify leads, book appointments and answer common questions around the clock, then hand over to a person.
Shared team inbox
Several agents on one business number, with assignment, labels and full chat history.
Real estate lead handling
Capture enquiries from ads and listings, ask budget and area, and route each lead to the right agent.
Pricing in AED
| Item | Cost | Billed by |
|---|---|---|
| Monthly plan (credited to your wallet) | From AED 33 | RichAutomate |
| Platform fee per message | AED 0.0073 | RichAutomate |
| Per 24-hour conversation window | AED 0.0147 | RichAutomate |
| Marketing message to a UAE number | ≈ AED 0.212 | Meta, at cost |
| Utility / authentication message | ≈ AED 0.058 | Meta, at cost |
No setup fee, monthly billing, cancel anytime. Full breakdown and worked examples on WhatsApp API pricing in the UAE.
Go live in 4 steps
- 1
Create your account
Sign up online and start the free trial. No card needed to explore.
- 2
Connect your UAE number
Use embedded signup to connect a new number or your existing WhatsApp Business app number.
- 3
Verify your business
Submit your trade licence in Meta Business Verification to lift sending limits.
- 4
Launch
Get your first template approved, import contacts and send your first campaign or switch on a chatbot.
Before sending marketing, read our guide to UAE WhatsApp marketing rules and the Meta verification checklist for UAE companies.
Frequently asked questions
What is the best WhatsApp Business API provider in Dubai?
Pick a provider on the official Meta Cloud API that bills Meta's rates at cost and prices in AED. RichAutomate plans start at AED 33/month, Meta bills your own card with no markup, and the platform fee is AED 0.0073 per message.
How much does a WhatsApp marketing message cost in the UAE?
Meta charges about AED 0.212 (USD 0.0576) per marketing message and AED 0.058 per utility or authentication message to UAE numbers (October 2026 rate card). RichAutomate adds AED 0.0073 per message.
Do you serve Abu Dhabi and Sharjah too?
Yes. The API works the same for every emirate: you connect any UAE number online, and our team supports you over WhatsApp and video calls. There is no office visit or local setup fee.
What documents do I need to get started?
To start, only a number that can receive an SMS or call. To raise sending limits and get your display name approved, Meta asks for Business Verification, usually with your trade licence and a document showing the same legal name and address.
Can my chatbot reply in Arabic?
Yes. You write the flows in Arabic, English or both, and can ask the customer for their language in the first message. The AI agent can also answer in the language the customer writes in.
Can I keep using the WhatsApp Business app on my phone?
Yes, with coexistence you connect your existing WhatsApp Business app number to the API and keep chatting from the phone, while campaigns, chatbots and the shared inbox run on the API.
More for UAE businesses: Pricing in AED · WhatsApp chatbot · Bulk WhatsApp · Real estate · UAE marketing rules · Meta verification · العربية