DPDP Act 2023 Compliance Masterclass for Indian WhatsApp Business
60-min live walkthrough — what to opt-in for WhatsApp marketing, when to use Utility vs Marketing templates, the NCPCR children carve-out, and the breach reporting timelines you must hit under the DPDP Rules 2025.
The same team behind our deep-research guides on DPDP, RBI digital-payment security, IRDAI cashless circulars and NHCX FHIR — distilled into one hour of operational answers.
Reserve your seat
60 minutes. Practical. No slideware. Built specifically for Indian businesses running WhatsApp marketing under the DPDP Act 2023.
Eight concrete take-aways you can implement on Monday
No vague principles. Every section ends with a control, a template, or a workflow you can ship inside one sprint.
Granular opt-in design for WhatsApp marketing
How to structure consent screens, checkbox copy and audit logs so a single broadcast does not invalidate your entire opt-in base under DPDP §6.
Utility vs Marketing template decision tree
A practical 7-question flow to classify every template you send — including the borderline cases (order updates with cross-sell, reminder + offer combos).
NCPCR children carve-out and age gating
When verifiable parental consent applies, how EdTech and gaming brands handle the under-18 audience, and what the DPDP Rules 2025 actually require.
Breach reporting timelines you must hit
The 72-hour clock to the Data Protection Board, what counts as a reportable breach, and the WhatsApp-specific incidents (template leakage, phone-number export).
Grievance officer + DPO appointment SOP
Job description, public contact channel, response SLA, escalation matrix, and the lightweight version SMBs can actually staff.
Consent withdrawal + erasure workflow
How to operationalise STOP / unsubscribe / data-portability requests across your WhatsApp CRM without breaking transactional flows.
Cross-border data + processor agreements
Notified countries under DPDP §16, what to put in your BSP and CRM contracts, and how the WhatsApp Business Platform fits in.
Penalty exposure modelling
A worked example showing how the up-to-₹250 crore penalty calibrates for SMBs, plus the 6 controls inspectors actually look for first.
Built for the four roles that own DPDP risk on WhatsApp
Compliance & Legal
Heads of compliance, in-house counsel, DPOs and grievance officers building or refreshing the DPDP playbook for their organisation.
Growth & Marketing
Performance marketers and CRM leads running WhatsApp campaigns who need to keep ROI without tripping regulatory wires.
Founders & Operators
Founders of D2C, BFSI, EdTech and healthcare businesses where one DPDP misstep can throttle the entire customer acquisition channel.
Engineering & Product
Engineering leads building consent UI, audit logs, withdrawal flows and data-portability endpoints into existing WhatsApp stacks.
60 minutes, three blocks, zero filler
- Block 10–30 min
DPDP Act 2023 deep-dive for WhatsApp operators
Section-by-section walkthrough of the parts of DPDP and the 2025 Rules that touch WhatsApp — lawful basis, consent notice, processor obligations, and what “verifiable” means in practice.
- Block 230–45 min
Utility vs Marketing templates + NCPCR children carve-out
Live template-classification exercise with real examples. Then the carve-outs: state functions, employment, children, public-interest research — with concrete WhatsApp implications.
- Block 345–60 min
Breach reporting + grievance SOP + Q&A
The 72-hour breach playbook, grievance officer SLA, audit-log retention, and live Q&A. Bring your edge cases — we work through them on screen.
Anonymised feedback from earlier editions
Quotes are anonymised at the speaker's request — attribution is by role and sector only.
“The Utility vs Marketing decision tree alone justified the hour. We retired two ambiguous templates the same week and our broadcast quality score climbed within a fortnight.”
“We walked in worried about ₹250 crore fines and walked out with a 6-control checklist our DPO could actually staff. The breach-reporting section was worth a separate session on its own.”
“Clearest explanation of the NCPCR carve-out I have come across. Our EdTech onboarding flow now has a verifiable parental-consent step that took the team two sprints to ship.”
Questions before you register
Is the webinar free, and do I get a recording if I cannot attend live?+
Yes — fully free, and every registrant receives the replay recording within 24 hours of the live session, plus the slide deck and a one-page DPDP-for-WhatsApp checklist. The replay is delivered to the email you register with.
Who is the speaker, and is this legal advice?+
The session is delivered by the RichAutomate Editorial team — the same team behind our DPDP, RBI, IRDAI and NHCX deep-research guides. The content is educational and operationally focused; it is not a substitute for legal advice from a qualified Indian lawyer.
I am a small business under ₹50 lakh revenue. Does DPDP really apply to me?+
Yes. DPDP applies to anyone who processes digital personal data in India, regardless of turnover. The Act does include eased timelines for “startups” notified by the Central Government, but the core obligations — consent, grievance officer, breach reporting — apply across the board.
I run a B2B business and never message consumers. Should I still attend?+
If your WhatsApp messaging touches any identified individual — employees, partner field staff, referral signups, event leads — DPDP applies to that data flow. Even pure-B2B operators benefit from the breach reporting and grievance officer sections.
Will the session promote a specific tool?+
No. The agenda is regulation-first, with vendor-neutral examples. RichAutomate is mentioned only where it directly maps to a control discussed in the slide — and you will be told explicitly when that happens.
Reserve your seat — 15 June 2026, 5:00 PM IST
Free. Live. Replay included. Calendar invite within 2 hours of registration.